Pricing

What Payment Methods Do You Accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover, PayPal, and AfterPay. 

Payment Security - All transactions submitted to us are encrypted with 128 SSL software which encrypts information you input to protect it from interception by outside parties. Call Me Picasso is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe.

What is Afterpay?

Afterpay allows you to enjoy your accessories now and pay later! Split your purchase price into 4 equal payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time! 

How Do I Pay In 4 Interest-Free Installments?

When you select Afterpay as your billing method during checkout, you will provide a credit or debit card of your choice. No bills are sent, the payment will be made automatically. You simply sit back, relax, and enjoy your purchase!

How Do I Contact Afterpay?

If you have questions directly for Afterpay, feel free to contact them at the link below:  https://help.afterpay.com/

 

Returns

Do you Accept Returns?

We have a 14 day return/exchange policy from your delivery date. If you would like to return or exchange your order, simply email us and we will assist you. A merchandise credit will be issued for returns/exchanges, however monetary refunds will not be issued. You may also exchange it for any item(s) on our website of equal value. Shipping charges are the responsibility of the customer. Merchandise must be returned with original tags attached, unworn, not damaged, and in original packaging. Custom items are final sale.

 

Shipping

Where Do You Ship From?

We are located in the Midwest of the United States of America.

 Do You Ship Internationally?

We ship worldwide. Please keep in mind, sometimes customs taxes may apply in your country depending on where you are located.

How Much Does Shipping Cost?

Domestic (US): FREE on orders over $75.  Delivers in 3-7 Business Days

USA Express Shipping: $25 Delivers in 1-3 days

International (Standard Delivery): $15-$30. Delivers in 10 - 21 Business Days  

International (Express Delivery): $20 - $50. Delivers in 3 - 5 Business Days 

Will I Receive a Tracking Number Once My Order Has Shipped?

Yes. You will be sent an email including a tracking number and all tracking information.

How Long Will It take To Get my Necklace?

Please allow 2-5 business days for pendant jewelry to be shipped out. Once Order is shipped out, Package will arrive within 4 business days.

 

 Jewelry Care

What material are the necklaces made of?

24K / 18k Gold Filled/ 18K Gold plated Stainless Steel:  Layer of gold adheres to the silver through an electroplating bath.

 

Can I wear my jewelry in Water?

Jewelry labeled 24K Gold filled can be worn in water without tarnishing up to 6 months. Jewelry with the best care may last more than 6-24 months. 

If jewelry is marked with a stainless steel base, it lasts 2-4 years without tarnishing. For the best care of your jewelry, remove jewelry when sweating/ wearing perfumes/ lotions. If your items do turn, it can be caused by a metal-to-skin oil reaction. As each person's body oils make different metals react differently, it is not our responsibility to return or exchange your item. We apologize in advance. 

Customer Care:

Avoid sweating, and sleeping with your  jewelry to maintain its color and form for a longer time. Jewelry worn in the shower will not rust, however, if handled with care they may last for years.                        

If you have any concerns about your necklace please email us at youholdthepaintbrush@gmail.com  and the designer will fulfill your concerns.

 What if my jewelry breaks?

If jewelry is damaged upon arrival due to a defective piece or damaged during shipment, please email us within 14 days of delivery with photo evidence in order for us to send you a brand new piece. However, after 14 days we are no longer liable for any breakage caused by the customer.